Privacy Policy

At Renvique, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit
our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
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# Information We Collect
When you visit our website or place an order, we may collect the following information:
### Personal Information
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment providers)
### Order Information
- Products purchased
- Order history
- Shipping preferences
- Customer support enquiries
### Device Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
This information helps us improve our website and customer experience.
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# How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to you
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send order confirmations and shipping updates
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# Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may
not function properly.
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# Marketing Communications
With your consent, we may send promotional emails about:
- New product launches
- Exclusive offers
- Educational skincare content
- Company news
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link
included in our emails or by contacting our customer support team.
Order confirmations, shipping updates, and other service-related communications will still be
sent when necessary.
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# Payment Security
Your payment security is important to us.
Payments made through our website are processed by trusted third-party payment providers
using industry-standard encryption and security protocols.
Renvique does not store your complete credit or debit card information on our servers.
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# Information Sharing
We do not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to:
- Process payments
- Ship your order
- Provide customer support
- Operate our website
- Comply with legal obligations
These providers are required to protect your information.
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# Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
- Prevent fraud
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# Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of the personal data we hold about you
To exercise these rights, please contact us.
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# Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal
requirements, or website functionality.
Any updates will be posted on this page with a revised "Last Updated" date.
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# Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please
contact us.
renvique.official@gmail.com
Business Name: AOXUNWEI TECHNOLOGY LIMITED
Registered Address:
Room 11, Unit A, 8/F, Galaxy Factory Building
No. 25–27 Luk Hop Street
San Po Kong, Kowloon
Hong Kong SAR