Shipping Policy

Thank you for shopping with Renvique. We are committed to delivering your order safely and
efficiently. Please review our shipping policy below.
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# Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high demand, promotions, or holidays, processing times may be slightly
extended. If there is a significant delay, we will notify you by email.
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# Shipping Times
Estimated delivery times are:
United States
- 5–10 business days
Canada
- 5–10 business days
United Kingdom
- 5–10 business days
Australia & New Zealand
- 6–12 business days
Europe
- 5–12 business days
Other International Destinations
- 7–15 business days
Delivery times are estimates and may vary depending on customs clearance, carrier delays,
weather conditions, or local postal services.
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# Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing
your tracking number.
Tracking information may take 24–48 hours to update after shipment.
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# International Shipping
Renvique proudly ships to customers worldwide.
Please note that international orders may be subject to customs duties, import taxes, or other
fees imposed by the destination country. These charges are the responsibility of the customer.
We are unable to control customs processing times.
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# Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
Renvique is not responsible for delays or delivery issues caused by incorrect or incomplete
shipping information provided during checkout.
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# Lost or Delayed Packages
If your package appears delayed or tracking has not updated, please contact our customer
support team.
If a shipment is confirmed lost by the shipping carrier, we will work with you to provide an
appropriate resolution, which may include a replacement or refund where applicable.
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# Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged product
- Photos of the shipping package
Our support team will review your claim and assist you as quickly as possible.
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# Contact Us
If you have any questions regarding shipping or your order, please contact us.
renvique.official@gmail.com
We aim to respond to all enquiries within 24–48 business hours.